Our Story

Our company’s roots go back to the era of the Beatles and Otis Redding. In 1968, we began as a background music company. Over the years we added AV services as well as security products. In 2014, Nikki Johnson spun off the AV division from the security company and formed an independent company called Sound and Media Solutions. Accompanying her were four key associates; together they became a full-service Commercial AV Integrator. Two additional talented team members have since joined, and share in our mission to create the ultimate AV experience for our customers.

We are a certified woman-owned business offering a local partnership through the delivery of background music and the design and installation of AV systems in Rochester, Minnesota and beyond. Our service area extends to Northern Iowa, Western Wisconsin and Southern and Central Minnesota.

Principles of Our Work

Proven Reliability

We have proven reliability in our products and our people.

Stand Behind What We Sell

We stand behind what we sell by providing local, personalized support.


We have a broad range of AV capabilities making us your one-stop-audio-video-shop!

Cutting-Edge Technology

We provide cutting-edge technology that’s easy to use.


We don’t just complete projects, we build partnerships with our customers.

Our Team

Nikki Johnson


Nikki’s background in the industry goes back to her college days when she sold Background Music and helped with AV installations during summer breaks. In 2003, she joined the industry on a formal level working within the Design, Sales and Marketing areas. Today, Nikki is the owner of Sound and Media Solutions.

Tony Cousino

Director of Operations

Tony began his AV career as an Audio Technician back in 2005 and is now our Director of Operations. Tony manages installations, schedules the technicians, designs AV systems, and supervises the tech team and installs. Tony is a Certified Extron Control Specialist (ECS Certified).

Teri Zander


Teri has been in the business since 1998 and handles all things office related including all order processing, receiving of parts, accounts receivable and keeping everyone organized.

Pete Tracy

Field Technician

Pete has been in the business since 2011 and handles service calls and installations. Pete began his career as a service technician and has undergone extensive training, he now handles all types of system installations large and small.

Eric Klingsporn


Eric joined us in 2017 and has a background in sales and a passion for AV and music. Eric can be found out around town selling integrated AV and our Mood Media background music.

Blake Voigt

Field Technician

Blake joined our team in 2015 and came to us with a technical background. He is one of our field technicians who delivers AV solutions to our customers through the successful service and installation of jobs.


Markets Served

We have a long history of designing and installing AV systems in businesses large and small including Warehouse and Manufacturing, Education, Health Care, Retail, Restaurants and Corporate facilities.